Posted: 12 Mar 2012 12:20 AM PDT
Our Ref: Complaint 1/03/2012
We are sorry to inform you that ever since you have reappointed a new contractor, the condition and the cleanliness of our Taman has been so much worsen as compared to the time of Alam Flora.
I am hereby enclosing you photographs that were taken this morning, for your reference, please. It will be sent to you in 2 parts.
Alam Flora has a tighter, clearer and affixed schedule to all tasks which is
They have come only once at the end of February to clear up the trash along the road and nobody ever came till today.
On 2nd and 3rd March, they assigned only 1 sweeper to sweep our Taman and only half Taman was cleared up.
We have never ever complaint to you regarding the street sweeper so far, hence this is the first time because we are so disappointed and dissatisfied with the service of your new contractor.
For two weeks now, nobody has come to sweep the road that has caused the untidiness in our Taman which never has happened during the time of Alam Flora.
I really wonder how they can expect 1 man to clean up our Taman in a day or two. Not only,
With Alam Flora, they assigned different group of people for different tasks. What a big difference? Is it true that you are paying the new contractor a very low budget as En. Arif claimed? Is it because of this reason, we tax payer has to suffer?
Do you really think this is efficient and effective? Do you think you have appointed the right contractor or sub-contractor who is worse than Alam Flora?
We hope you can assist us and we hope to have the same treatment that Alam Flora has rendered us.
I rather complaint to you first before you receive mass complaints from our residents, which can unfairly cause damage to MPSJ image since you have all along been doing fine before the change of the contractor.
Thanking you for your prompt investigation into this matter.
cc. YB Gobind Singh
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